Thank Yous

Customer Feedback

We really value our customers and more importantly what they think about our products and service.

Take a look at the comments below, to give you a flavour of what to expect when you use the minimodelshop.co.uk.

"Good international service. Fast service and shipment. Big package which matters in international mail delivery management. Stuff in perfect condition. We found items difficult to find in other stores." - jacarrasco - 28/02/12

"What amazing detail for such a small model this will tie me over till i get a real one in 3 years time :) A***************************** " - 09/02/12

"Excellent - quick and without problem - very impressed with service!!!! " - 08/02/12

"My daughter was really pleased with the wand. She said that "it was even better than the description". Really pleased with how it was packed and the delivery service was quick and easy and the item was of good quality and well worth the money. I would have no hesitation in purchasing from this seller again." - 02/02/12

"My iphone app ordered this twice, but showed both as failed. Rather than process both this supplier called to ask if I really wanted two. Thank you and well done." - 25/01/12

"Absolutley wonderful, have been trying to get this for ages and its just so amazing so would definitely recommend." - 23/01/12

"Shopping the easy way - I searched for days to try and find a model of a Mercedes car for a friend's birthday gift. It wasn't until I came upon the mini model web site that I finally succeeded. The whole process was easy and I will say the delivery was incredible, it arrived the following day. So thanks everyone at the mini model shop, a very satisfied customer." - Lazeedog - 18/09/11

"Goods in stock, when they appear to be unavailable elsewhere - I had been after this model for months. Other sites told me it was not available yet, and that the manufacturer was pushing the launch date back each month. The I found this site, which had several in stock already! Delivery was over 1 week, but otherwise everything great." - Andjons - 09/09/11

"Monster Shop - Bought the Alien model from this store after comparing prices all over, I found them to be the cheapest prices for the same quality models as supplied by more expensive shops! The order went through without a glitch, the communication was perfect and the Model turned up before the date specified!! Highly recommended store from the now proud owner of another awesome model!!" - TMannin2 - 07/09/11

"Good! - Good Options to choose from, though larger products seem a bit expensive. Other than that easy and secure payment goods arrived on time without damage, great have ordered various times and will definitely use again in future." Magic Mal - 27/08/11

"Efficiency personified - Buying through Mini Model Shop was perfectly efficient and entirely painless. From initial browsing of their very easy to navigate website, through to delivery, things couldn't have been simpler or more straightforward. I needed the model quickly to take as a gift to Australia. I was a bit concerned about the short notice I had given as my flight was looming but they came up trumps with delivery achieved well before the target date. I loved the option of the 'personalised' number plates for that special touch. From my experience, I would have no hesitation in recommending Mini Model Shop. I can't have been lucky - I'm sure this is a trustworthy operation and you will probably be just as delighted as me if you do business with them." Mick M - 26/08/11

"I just wanted to write to express my sincere gratitude for the truly amazing service I received. In less than 24 hours my model bike was delivered in pristine packaging to my workplace and I am just simply delighted. I will certainly be back to shop again in the future." Caroline Smith - 03/02/11

"Hi, I received my order today and it arrived in perfect condition, thanks very much for getting it out to me so quickly and at a great price too." James - 14/01/11

"Just to say thank you for a great service and quick delivery of items and will be recommending and using you again. Many thanks." A. W. Ironside (very satisfied customer) - 09/11/10

"I just wanted to write and thank you for your efficient service and to remark on the good quality of products I have recently ordered. All credit where it's due! I shall ensure you have my loyal custom when shopping for mini models in the future! Thanks again!" Michele Jowett - 19/10/10

"Just to write to let you know that the item I ordered on Monday (Indiana Jones paperweight) has arrived (Wednesday) and to send a BIG thank you for all your help, top class communication and very quick response time in making sure that the gift got to me before my brother's 30th this Sunday. Your service is second to none. I am (as family are) very pleased, as will my brother be. Your help throughout has been fantastic and very much appreciated. Happy to look for more presents in the future and people have already asked where the item has come from. :) If there is a questionnaire or a page on your website to comment on, I am happy to post on this to show appreciation and advertise the fact that your professionalism and service is the very best on all levels. Thank you again. :)" Emma (Feedback via Amazon) - 27/09/10

"Just a quick email to say how pleased I am with the Honda Goldwing 1975 motorbike and case. I purchased it for my brother's 50th birthday and to say the least he was delighted with the model and it now takes pride of place in his home! The detail and workmanship that goes into these models is fantastic and well worth the money. Your service was brilliant and the item arrived next day as promised. Once again thank you very much." Nigel Gregory - 22/09/10

"I would like to thank you for your prompt response to my order and the speed of delivery. The item was delivered within the time slot advised. Once again thank you for everything and I hope I have the pleasure of dealing with you again." Neil Belshaw - 10/09/10

"My order of the Triumph GT6 arrived today. Thank you for excellent customer service. Very much appreciated." Ian Beattie - 10/09/10

"Many thanks. Order received - less than 24 hrs from telephone order to receipt of goods. Excellent!!!!!!!!" John Moore - 13/08/10

"Dear Minimodelshop. Just a quick note to thank you for your amazingly fast and efficient service and the beautiful model of the Fiat 124 Spider. Many thanks!" Sarah Beaumont - 28/07/10

"Excellent transaction, buy with confidence" Mr Breeden - 28/06/10

"This is an excellent company with very good staff. I inadvertently ordered 2 of the same item, the staff immediately contacted me and resolved the matter without any fuss. I will use them again and certainly recommend them" J. Talbot - 27/05/10

"I just want to inform your company that I have ordered numerous models from you over the past few months and I have always found you to be efficient and speedy in your deliveries. Many thanks for your help, I can only commend you for your service it is superb." Mr Fisher - 16/04/10

"I have just received my two Jaguar cars ordered yesterday. Top class reception and first class delivery system. I shall no doubt be in contact again in the near future as new items appear on your site. Thank you, thank you and thank you." Jack Cox - 15/04/10

"Absolutely amazing seller, fantastic. Super quick delivery, great response and a great experience. I'm delighted with my item A+." Mandy Bell - 05/03/10

"Excellent service, placed order Sunday afternoon, parcel delivered on Tuesday. Email and Parcel tracking service. Recommended." John Zapp - 20/02/10

"I received my order on February 10th, having got an email on the 9th to tell me that my order had been dispatched. The model arrived in impeccable condition, including the box. I was very pleased to have ordered from this company, the service was excellent and I look forward to dealing with them again" Michael Clarke - 18/02/10

"Item arrived less than 24 hours after ordering. Fab service." Mrs H E Coe - 10/02/10

"Came much faster than expected pretty much just over 24 hours after order was made during the Christmas period! Ordered on the 22nd came on the 23rd" Mr Owen - 24/01/10

"Model received exactly as advertised and ordered. Received quickly. Seller even sent it by courier to ensure I received it in time when I told them it was for a friend's son's birthday. Recommended." Mr D M Staples - 30/09/09

"Item came super quick and was in mint condition. Packaged well and am so excited, because this item is rare. Would highly recommend and use again!!" Sahira Qayyum - 21/09/09

"Very fast postage, arrived within 2 days of order and a great figure, thanks!" Adam Walker - 31/08/09

"A+. Item as described, well packaged and quick delivery. Thanks!" Keith Roberts - 24/08/09

"Excellent! Brilliant! Fantastic! Ordered Sunday, the model was with me 12.30pm on Tuesday! And the sun was shining! Will use seller again and highly recommend!" L Clarke - 11/08/09

"A very good, quick service. Excellent communications. Great company to deal with. Thank you very much." Charles McWilliam - 11/08/09

"Amazingly quick delivery, was at my door a day after ordering. Very impressed. Thank you." Mr David Birch - 25/05/09

"Goods arrived within 48 hours and were very well packed. The product looked better than on the Internet and I was very pleased with the service." Miss Amanda J Robson - 19/05/09

"Breathtakingly fast, no-hassle transaction. Goods perfect. Recommended A++++" David Middleton-Franks - 23/04/09

"Highly recommended Amazonian. Good communications, fast service. Would deal again. 11/10!" Clem Baranger - 07/04/09

"Next day delivery. Very impressed with speed of service. Looks great on top of my computer monitor. Will definitely shop there again. A+" Andrew Barber - 04/04/09

"Thank you for your excellent service. I will be buying more from your store in the future, the response and delivery was outstanding. I can highly recommend your store best regards." Mark Davies - 06/03/09

"GREAT SCOTT!!! Initially I was going to give this a four star due to the price, but when I think about it the Delorean is worth every penny. A fantastic faithful model of (in my mind) the best car ever made. Opening doors just adds to the brilliance of this model. Whats even better is, it arrived the next day and securely packaged. No damage whatsoever. 10 stars would be more accurate." Billy Loomas - 09/01/09

"Really helpful email sent on (prompt) dispatch. Mini Model Shop kept me fully informed of progress of order, as did courier service. Excellent pre-Christmas delivery." Karen Wing - 08/01/09

"Quickly dispatched, very securely packaged, item in perfect condition. Perfect. A+++" Nick Whitmore - 07/01/2009

"The item, service and delivery of this model car were excellent, would recommend them to family and friends." Karen Rae - 01/01/2009

"Many thanks for your prompt attention to this order which arrived today in good condition, impressive service. We were all the more impressed as we had ordered online from another supplier who had failed to deliver or indeed communicate with us about the fate of our order. Thanks again" - 23/10/08

"Quality item, arrived in A1 condition. Well packaged, Fast delivery - Thank You! - I am pleased to recommend this seller to others" - 14/10/08

"Terrific car (my Grandson will be delighted!) Speedy delivery, what more could anyone ask? Thankyou" - 17/09/08

"Received the following day from when I ordered. Excellent service, excellent communication via email" - 11/09/08

"Such a fast delivery I was shocked when I received the parcel. Thank you for your great service." Pat Mapley – 20/4/08

"Placed order on Sunday night, received order Tuesday morning, great service!" David McPherson – 17/4/08

"Delivery was superb and arrived in excellent condition. Overall experience was quick, efficient and exceeded my expectations. I would recommend to my friends and family." Miss Alison Marsden – 1/4/08

"Extremely quick delivery. Product was well packaged and was as described. Will definitely use again. Good selection. Thanks" Mr Chris Stradling – 29/3/08

"I just want to say absolutely brilliant service from this company on the despatch and promptness of dealing with the order". Dave Harris - 19/12/07

"Delivered in 48 hours regardless of a bank holiday weekend THANK YOU SO MUCH" Mr Davies – 29/8/07

"A fantastic seller, the item arrived very quickly and was very well packaged the item was as described I would recommend to all" J Pedzich – 23/8/07

"Very prompt delivery and hassle free transaction." Ms Radway – 23/7/07

"Just a note to say thank you very much for the speedy delivery! It was a birthday present for a friend. Very much appreciated!" Tom – 6/6/07

"Exceptional service, very quick delivery and well packaged, thanks" Claire – 4/5/07

"Unexpectedly came next day after a late order - thoroughly impressed! Thanks". JSS122 – 24/4/07

"Ultra fast dispatch and arrival time. These people must be running their service out of a Tardis. Very well packed, figure in mint condition. Highest possible recommendations". MSMP – 20/4/07

"Model came quickly, as usual minimodels excellent, I'm delighted, seller excellent". Tina – 15/4/07

"May I take this opportunity to thank you for the wonderful customer service experience I recently received. The whole ordering and receiving experience was truly great. It's good to know there are still companies out there who go that one step further to insure customers come back for more! Thanks again and keep up the good work." Dave Pancholi – 26/1/07

"Many thanks and compliments on the extremely fast delivery and good packing." Malcolm Smith – 16/1/07

"I just wanted to say thank you for the quick delivery, easy buying process and good quality product. Keep up the good work." Adam Walker – 16/12/06

"The item I ordered was a present for a friend who already had it in his collection. The exchange was completely hassle free, and the advice given for the replacement was very helpful. Thanks!!" Mrs J - 19/1/06

"Love the model Fast delivery A+++++" David Dibben - 16/1/06

"Trusted web trader" Ben Collins – 12/1/06

"Your customer service is of the highest calibre and one that I will recommend to anyone." Phil Bridge - 22/12/05

"Thank you so much for the speedy response to my order! Just wish I'd found you first rather than waiting 2 weeks with a previous site to find the model was eventually out of stock." Sarah Moore - 10/11/05

If you have any feedback, please don't hesitate to give us a call on 08456 44 70 44.

Many Thanks
The minimodelshop.co.uk team